ZeeTech Utilities Solutions is an innovative Oracle Utilities start-up dedicated to transforming the energy and utilities sector. We specialize in providing cutting-edge Oracle-based solutions that help utility companies optimize operations, enhance customer engagement, and achieve sustainable growth. Our mission is to empower utility providers with the tools they need to navigate the evolving energy landscape while delivering reliable and efficient services to their customers related to customer care, billings, readings, collections, analytics and support operations.
Our solutions grow with your business, from small municipal utilities to large urban networks.
Customizable modules that adapt to your specific needs.
Streamline your billing and customer care processes.
We offer end-to-end implementation services for Oracle Utilities applications (CC&B (all versions including C2M and cloud version CCS), MDM, AMI), ensuring seamless integration with existing systems.
Tailored Oracle-based solutions designed to address unique challenges faced by utility providers, from billing and customer care to daily routine operations support.
Leveraging Oracle’s powerful analytics tools, we help utilities harness the power of data to drive informed decision-making and improve operational efficiency.
Expertise in Data migrating/converting utilities to Oracle Cloud Infrastructure as well as any Legacy Data to CC&B Data migration, enhancing scalability, security, and cost-effectiveness.
Strategic consulting services to help utility companies maximize the value of their Oracle investments, coupled with ongoing technical support.
We prioritize your customers and tailor our Customer Care Solutions to align with both their needs and your company’s policies and regulations, ensuring the most beneficial outcomes for all.
Optimize and automate your data migration process for seamless transitions, whether you’re upgrading production systems or migrating from legacy platforms.
Information on billing management and invoicing
Reporting and analytics features
We Are Provide Ongoing support and training.
Projects we have supported and successfully implemented as a contractor.
At ZeeTech Utilities Solutions, we provide cutting-edge electric utility solutions designed to enhance efficiency and reliability. Our expertise ensures seamless integration and robust performance for all your electrical needs.
At ZeeTech Utilities Solutions, we deliver innovative water utility solutions to ensure efficient management and distribution. Our technologies are designed to optimize water resources and improve system reliability for a sustainable future.
At Zeetech Utilities Solutions, we specialize in delivering top-notch gas utility services to ensure safety, efficiency, and reliability. Our expert team is dedicated to providing comprehensive solutions tailored to your needs.
Clients of our Employers / Contractors.
Our software provides comprehensive customer care and billing services tailored for utility companies, ensuring seamless operations and satisfied customers.
January 2024 – Present
Project: IESCo Legacy to AMI Implementation
Customers: 3.6M Customers
Legacy to AMI Electric Project, Islamabad, Pakistan
Roles and Responsibilities:
▪ RFP Documents Review and Updates for the Data Extraction Project
▪ Projects Cost planning and Update
▪ Data Extraction Plan and Strategy Development
▪ Planning and allocation of activity task to Extraction team
▪ Responsible of all requirements gathering sessions with AMI Data Migration Team
▪ Designing and Updating Extraction strategy plan
▪ Continuous plan updates to meet the project timelines during each project phase
▪ Data Extraction Scripts Development Review and updates
▪ Accountable for successful Extraction Mock Runs along with pre-decided Reconciliation Reports
▪ Implementing latest Techniques for each Data Extraction Mock Run Process
▪ Extracted data Issues Review and Implementation of Issues resolution
▪ Issues resolution after every testing results
October 2023 – March 2024
Projects: Oracle CC&B Upgrade 2.5 to CC&B 2.7
Customers: 200K DPC Customers
▪ Data Conversion Plan and Strategy Development
▪ Planning and allocation of work for the team
▪ Supporting and Training BI Team for CC&B Database Structure
▪ Responsible of all requirements gathering sessions with client
▪ Designing and Updating Conversion strategy plan
▪ Data Conversion Scripts Development
▪ Accountable for successful Conversion Mock Runs
▪ Implementing Techniques for each Mock Run Process enhancement and
continuous project plan updates to management
▪ Supporting Functional and Technical team to align with Converted Data
testing plan
▪ Issues resolution after every testing results
▪ Execution of Conversion Mock Run (complete process)
August 2022 – September 2023
Projects: Legacy CIS to Oracle Customer Cloud Service (CCS) Implementation
Customers: 1.2M Gas & 310k Electric
▪ Leading Data Conversion Team for Electric CCS implementation for ATCO CIS to CCS
▪ Planning and allocation of work for the team
▪ Responsible of all requirements gathering sessions with client and perform all
the Stakeholder management activities
▪ Designing and Updating Conversion strategy plan
▪ Leading team towards delivering successful Conversion Mock Runs
▪ Accountable for Defect triage between Conversion Mock Runs
▪ Implementing Techniques for each Mock Run Process enhancement
▪ Work with team for the Conversion Defects Resolution
▪ Execution of Conversion Mock Run (complete process)
▪ Team coach
January 2022 – September 2022
CC&B Collection Excellence Specialist – Customer Care
▪ Techno Functional CC&B Collection Excellence Specialist for CC&B 2.5.0.2 system at National Water Company (NWC), Saudi Arabia.
Role: CC&B Collection Excellence Specialist
Responsibilities:
▪ Providing Functional and Technical advice and assistance to business and finance team for the enhancement of their Utility Business & Integration Processes.
▪ Providing PL/SQL skills to provide data reports on request by business.
▪ Handling Demands and Change Management Requests.
▪ Initiation and preparing Business Integration Documents for Integration Projects of CC&B with ERP, CMS, Bayan etc.
▪ Analysis of ongoing demands and projects, to provide the best possible solution.
▪ Analysis of data for performance enhancement of all stakeholders for Collection Department NWC.
▪ Resolving all data related issues such as duplicate/incorrect transactions, customer missing information, collection agent’s performance, third party collection agencies targets and achievements on monthly, quarterly, and yearly basis.
October 2021 – August 2022
Migration Track Lead (Oracle Utilities)
▪ Data Migration Track Lead for CC&B 2.5.0.2 and C2M
Role: Data Migration Track Lead
Responsibilities:
▪ Leading Data Migration Activities for CC&B implementation projects of
KahraMa – Qatar, EWA- Bahrain and NSS – Oman.
▪ Responsible of all requirements gathering sessions with clients.
▪ Designing migration strategy plan and leading team towards delivering successful migration.
▪ Working on RFPs for upcoming local and international projects.
▪ Helping team to collect and understand all functional and technical aspects of projects and to fulfill client’s requirements.
November 2019 – December 2020
CC&B Data Analyst Consultant – Level 3
(Oracle Utilities)
▪ Techno Functional CC&B Consultant for CC&B 2.5.0.2 system at National
Water Company (NWC), Saudi Arabia
Role: CC&B Support Consultant – Level 3
Responsibilities:
▪ Technical assistance to Hayat Project Support (CCB 2.5.0.2).
▪ Providing my PL/SQL skills to provide data reports on request from client.
▪ Analysis of ongoing issues to provide the best possible solution.
▪ Resolving issues during their Meter Reading download and upload
processes and Billing processes.
▪ CC&B Bill Display SSRS Packages Creation and Updates.
▪ Applied New Rates and VAT amount change management implementation.
▪ Providing my Data Migration skills services for Hayat Go-Live activities.
▪ Handling all Report generation in Excel on business requirements.
▪ Creation and Updating of Aging and Unbilled Revenue Reports.
▪ Handling Duplicate Payments Issue in NWC Old and New System.
▪ Resolving all data related issues during support issue ticket assignment.
September 2018 – November 2019
CC&B Support Consultant – Level 2 (Oracle Utilities)
▪ Techno Functional CC&B Support Consultant for CC&B 2.3.0.1 system at
Ministry of Water and Agriculture (MEWA), Saudi Arabia.
Role: CC&B Support Consultant – Level 2
Responsibilities:
▪ Involved in Data Migration Activities for Hayat Project (CCB Upgrade from
2.3 to 2.5) for Madinah and Tabuk.
▪ Responsible of all requirements gathering sessions with MEWA.
▪ Gathered all technical and functional information from client on-site for
understanding of their CC&B System.
▪ Analysis of their requirements to provide the best possible solution.
▪ Handling all their Meter Reading and Billing processes to generate the best possible numbers of Bills.
▪ Resolving issues during their Meter Reading upload and Billing processes.
▪ Providing my Data Migration skills services to MEWA for the migration of
Badar (new division) accounts into CC&B System.
▪ Handling all the configuration related changes in their current
implemented system on their requirements.
August 2014 – September 2018
Data Migration Team Lead (Oracle Utilities)
▪ Data migration from Legacy to CC&B 2.5.0.1 system at Ministry of Electricity (BAGHDAD), Iraq.
▪ Data migration from Legacy to CC&B 2.5.0.1 system at ERBIL (BAGHDAD),
Iraq.
▪ Data migration from Legacy to CC&B 2.5.0.1 system at Electric Holding
Company (EHC), Oman.
Role: Data Migration Team Lead
Responsibilities:
▪ Involved during start of the project process of requirement gathering
sessions for all their 5 distribution companies (DPC, MEDC, MAJAN,
MAZOON and RAECO) and their extended service provider company PAEW for Water and Sewerage Services to Oman.
▪ Gathered all technical information from client on-site for understanding of their Legacy Systems.
▪ Analysis of EHC Legacy data for all their 5 distribution companies (DPC,
MEDC, MAJAN, MAZOON, RAECO and PAEW) with respect to the
requirements of CC&B Application V2.5.0.1.
▪ Design Data conversion strategy for EHC and PAEW based on OUM
standards.
▪ Development of mapping EHC data according to the CC&B application 2.5 database structure.
▪ Loading of 100 thousand customer base data for 2 Distribution Companies (DPC and PAEW) into the CC&B Database.
▪ Validation of migrated data in the CC&B production environment from start to Cutover of one company.
▪ Successful Development of Balances of 1.2 lac customers of DOPHAR State of Oman in CC&B application during Cut-Over process.
December 2015 – February 2016
Role: Data Migration Team Lead
Responsibilities:
▪ Analysis of NWC Legacy data with respect to the requirements of CC&B
Application V2.3.1.
▪ Design Data conversion strategy for NWC.
▪ Development of mapping NWC data according to the CC&B application.
CONFIDENTIAL INFORMATION 6
▪ Loading of NWC data into the CC&B environment.
▪ Validation of migrated data in the CC&B production environment.
▪ Developing the Balances of 1.5 lac customers of Makkah and Taif in CC&B
application.
August 2014 – November 2015
Role: Data Migration Consultant
Responsibilities:
▪ Load and analysis of PESCO Legacy data (2.9 million customers) using
Oracle SQL Developer.
▪ Reconciliation of that data with the reports provided.
▪ Mapping and Validation of data with Oracle CC&B Application configuration.
▪ Electric Holding Company Integration and Management System
▪ Complete CC&B Express implementation project
▪ NWC Compass Rollout
▪ PESCO CIS Project Implementation
